Elite Touch Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website at elitetouchservices.com or contact us for services.

1. Information We Collect

We may collect the following types of information:

• Personal information you provide directly, such as your name, email address, phone number, and service address when you submit a contact or quote request form.
• Automatically collected data, including your IP address, browser type, device information, pages visited, and time spent on our site, collected through cookies and similar tracking technologies.
• Advertising and interaction data collected through the Meta Pixel (Facebook Pixel), including pages you visit, actions you take on our site, and how you interact with our ads.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes for painting and home services.
• Schedule and fulfill service appointments.
• Improve our website and user experience.
• Run targeted advertising campaigns on Facebook and Instagram through Meta’s advertising platform.
• Communicate with you about promotions, updates, or service information (you may opt out at any time).

3. Meta Pixel (Facebook Pixel)

Our website uses the Meta Pixel, a tracking tool provided by Meta Platforms, Inc. The Meta Pixel allows us to measure the effectiveness of our Facebook and Instagram advertising by tracking visitor actions on our site. This data may be used to:

• Show you relevant ads on Facebook and Instagram based on your visit to our site.
• Create custom and lookalike audiences for advertising purposes.
• Measure conversions and optimize our ad campaigns.

By visiting our website, you acknowledge that your data may be shared with Meta for the above purposes. You can opt out of Meta’s data use for advertising by visiting your Facebook Ad Preferences or by using the Digital Advertising Alliance opt-out tool at optout.aboutads.info.

4. Cookies

Our website uses cookies to enhance your browsing experience and support our advertising efforts. Cookies are small text files stored on your device. We use:

• Essential cookies necessary for the website to function.
• Analytics cookies to understand how visitors interact with our site.
• Advertising cookies, including the Meta Pixel, to deliver relevant ads.

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Meta Platforms, Inc. for advertising and retargeting purposes via the Meta Pixel.
• Service providers who assist us in operating our website or conducting our business, subject to confidentiality agreements.
• Law enforcement or government agencies when required by law.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.
• Opt out of data sharing with Meta for advertising purposes.

To exercise any of these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Elite Touch Services

Website: elitetouchservices.com

Email: painting@elitetouchservices.com

Phone: (504) 553-3621